How To Fix ICL_CF208 - Rejected payments exist (subclm &1); claim/subclaim closure not permitted

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 208

• Message text: Rejected payments exist (subclm &1); claim/subclaim closure not permitted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF208 - Rejected payments exist (subclm &1); claim/subclaim closure not permitted ?

  The SAP error message ICL_CF208 indicates that there are rejected payments associated with a claim or subclaim, which prevents the closure of that claim or subclaim. This error typically arises in the context of the SAP Claims Management module, where financial transactions related to claims are processed.
  Cause:
  The primary cause of this error is the existence of rejected payments linked to the claim or subclaim you are trying to close. Rejected payments can occur for various reasons, such as:
  
  Payment Processing Issues: Payments may have been rejected due to insufficient funds, incorrect account details, or other processing errors.
  Pending Adjustments: There may be adjustments or corrections pending that need to be addressed before the claim can be closed.
  Incomplete Documentation: Required documentation for the payments may be missing or incomplete, leading to rejections.
  
  Solution:
  To resolve the ICL_CF208 error and successfully close the claim or subclaim, you can follow these steps:
  
  
  Review Rejected Payments:
  
  Access the claim or subclaim in question and check the payment history.
  Identify any rejected payments and understand the reasons for their rejection.
  
  
  
  Address Rejections:
  
  Correct any issues that led to the payment rejections. This may involve:
  
  Updating payment details.
  Ensuring sufficient funds are available.
  Providing any missing documentation.
  
  
  
  
  
  Reprocess Payments:
  
  Once the issues are resolved, reprocess the rejected payments to ensure they are successfully completed.
  
  
  
  Check for Pending Adjustments:
  
  Ensure that all necessary adjustments related to the claim or subclaim have been completed and approved.
  
  
  
  Consult with Finance Team:
  
  If you are unable to resolve the issues independently, consult with your finance or accounting team for assistance in addressing the rejected payments.
  
  
  
  Retry Claim Closure:
  
  After resolving the issues with the rejected payments, attempt to close the claim or subclaim again.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for claims management, such as:
  
  ICL_CLAIM: To manage claims.
  ICL_SUBCLAIM: To manage subclaims.
  ICL_PAYMENT: To review payment details.
  
  
  
  Documentation: Ensure that you have access to the necessary documentation and guidelines for handling claims and payments in your organization.
  
  
  SAP Notes: Check for any relevant SAP Notes or updates that may address specific issues related to the ICL_CF208 error.
  
  
  By following these steps, you should be able to resolve the error and proceed with the closure of the claim or subclaim.