How To Fix ICL_CF207 - Payment status is set to "&1" when you save the payment

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 207

• Message text: Payment status is set to "&1" when you save the payment

What causes this issue?

One of the following situations occurred:
- You created a payment with a payment amount that exceeds the contract
limit
- You created a payment that leads to a deductible being waived
- You reactivated a payment that was previously rejected

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Save the <DS:GLOS.40552E756CE2C94F9C25358499225F19>claim</>. Once the
claim has been saved, the payment can only be approved by an authorized
claim handler. The payment is not transferred to the
Collections/Disbursements system until it has been approved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF207 - Payment status is set to "&1" when you save the payment ?

  The SAP error message ICL_CF207 indicates that there is an issue with the payment status when trying to save a payment in the system. The message typically states that the payment status is set to a specific value (represented by "&1"), which is preventing the transaction from being completed.
  Cause:
  The error can occur due to several reasons, including:
  
  
  Incorrect Payment Status: The payment status may be set to a value that is not allowed for the transaction you are trying to perform. For example, if the payment is already processed or canceled, you may not be able to save a new payment.
  
  
  Configuration Issues: There may be configuration settings in the SAP system that dictate how payment statuses are managed. If these settings are not aligned with the business process, it can lead to errors.
  
  
  Data Integrity Issues: There may be inconsistencies in the data related to the payment, such as missing or incorrect information that is required to process the payment.
  
  
  Authorization Issues: The user may not have the necessary authorizations to change the payment status or to perform the payment transaction.
  
  
  Solution:
  To resolve the ICL_CF207 error, you can take the following steps:
  
  
  Check Payment Status: Review the payment status indicated by the error message. Ensure that it is appropriate for the action you are trying to perform. If the payment is already processed or canceled, you may need to reverse or adjust the payment accordingly.
  
  
  Review Configuration: Consult with your SAP configuration team to ensure that the payment status settings are correctly configured in accordance with your business processes.
  
  
  Data Validation: Verify that all required fields and data related to the payment are correctly filled out. Look for any missing or incorrect information that could be causing the issue.
  
  
  User Authorizations: Ensure that the user attempting to save the payment has the necessary authorizations to perform the action. If not, contact your SAP security team to request the appropriate access.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the ICL_CF207 error for any specific guidance or updates that may apply to your version of SAP.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration and version of your SAP system.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting payment issues, such as F110 (Automatic Payment Transactions) or F-53 (Post Outgoing Payments).
  SAP Notes: Search for SAP Notes related to ICL_CF207 for any patches or updates that may address known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.