How To Fix ICL_CF189 - Program termination when payments were being read. Contact administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 189

• Message text: Program termination when payments were being read. Contact administrator

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF189 - Program termination when payments were being read. Contact administrator ?

  The SAP error message ICL_CF189, which indicates a program termination when payments were being read, typically occurs in the context of the SAP Insurance Claims Management (ICM) module. This error can arise due to various reasons, including data inconsistencies, configuration issues, or problems with the underlying program logic.
  Possible Causes:
  
  Data Inconsistencies: There may be issues with the data in the database, such as missing or corrupted entries related to payments or claims.
  Configuration Issues: Incorrect configuration settings in the ICM module can lead to errors when processing payments.
  Authorization Issues: The user may not have the necessary authorizations to access certain data or execute specific transactions.
  Program Logic Errors: There may be bugs or issues in the custom code or standard SAP programs that handle payment processing.
  System Performance: If the system is under heavy load or if there are performance issues, it may lead to timeouts or failures in processing.
  
  Solutions:
  
  
  Check for Data Issues:
  
  Review the payment data and related claims for any inconsistencies or missing information.
  Use transaction codes like SE16 or SE11 to inspect the relevant database tables for anomalies.
  
  
  
  Review Configuration:
  
  Ensure that the configuration settings for the ICM module are correct. This may involve checking the customizing settings in SPRO.
  Validate that all necessary parameters for payment processing are set up correctly.
  
  
  
  Authorization Check:
  
  Verify that the user encountering the error has the appropriate authorizations to access the required data and execute the transaction.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can analyze the program logic to identify where the termination occurs. Use transaction SE80 or SE38 to find the relevant program and set breakpoints.
  
  
  
  Check System Logs:
  
  Review the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with the error message details, transaction codes, and any relevant logs.
  
  
  
  System Performance:
  
  Monitor system performance and check for any resource bottlenecks. If necessary, optimize the system or schedule heavy processing jobs during off-peak hours.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE80 (Object Navigator), SE38 (ABAP Editor), and SLG1 (Application Log).
  SAP Notes: Search for SAP Notes related to ICL_CF189 in the SAP Support Portal. There may be specific notes addressing known issues or providing patches.
  Documentation: Review the official SAP documentation for the ICM module to ensure that you are following best practices for configuration and data management.
  
  By following these steps, you should be able to diagnose and resolve the ICL_CF189 error effectively.