How To Fix ICL_CF029 - You are not permitted to manually set reserve &1 in coverage &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 029

• Message text: You are not permitted to manually set reserve &1 in coverage &2

<ZH>&CAUSE&</>
You are not permitted to manually set reserve type &v1& in subclaim
type &v2&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Perform one of the following activities:
Delete the entry
In customizing set the <ZK>Manual</> flag for subclaim type &v2& and
reserve type &v1&.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF029 - You are not permitted to manually set reserve &1 in coverage &2 ?

  The SAP error message ICL_CF029 indicates that there is a restriction preventing the manual setting of a reserve in a specific coverage. This error typically arises in the context of insurance claims processing within the SAP Claims Management module (ICL).
  Cause:
  The error message "You are not permitted to manually set reserve &1 in coverage &2" usually occurs due to one or more of the following reasons:
  
  Authorization Issues: The user may not have the necessary permissions to manually set reserves for the specified coverage type.
  Configuration Settings: The system configuration may restrict manual reserve adjustments for certain coverage types or under specific conditions.
  Business Rules: There may be business rules defined in the system that prevent manual intervention in reserve settings for certain claims or coverages.
  Status of the Claim: The status of the claim may not allow for manual reserve adjustments (e.g., if the claim is in a closed or finalized state).
  
  Solution:
  To resolve the ICL_CF029 error, consider the following steps:
  
  
  Check User Authorizations:
  
  Ensure that the user has the appropriate roles and authorizations to manually set reserves for the specified coverage. This may involve checking the user's profile in the SAP authorization management system.
  
  
  
  Review Configuration Settings:
  
  Consult with your SAP configuration team to review the settings related to reserves and coverage types. Ensure that the configuration allows for manual reserve adjustments where necessary.
  
  
  
  Examine Business Rules:
  
  Investigate any business rules that may be in place regarding reserve management. If certain conditions are preventing manual adjustments, these rules may need to be modified.
  
  
  
  Claim Status Verification:
  
  Check the status of the claim associated with the coverage. If the claim is in a status that does not permit manual reserve adjustments, you may need to change the status or follow the appropriate process to allow for adjustments.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling reserves and coverage types in your version of SAP.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They can provide insights based on the specific configuration and version of your SAP system.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  Training and Documentation: Ensure that users are trained on the proper procedures for managing reserves and understand the implications of manual adjustments.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.