How To Fix ICL_CF027 - Calculated/statistical reserve is negative. It will be set to 0

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 027

• Message text: Calculated/statistical reserve is negative. It will be set to 0

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF027 - Calculated/statistical reserve is negative. It will be set to 0 ?

  The SAP error message ICL_CF027, which states "Calculated/statistical reserve is negative. It will be set to 0," typically occurs in the context of the SAP Insurance module, particularly when dealing with claims management or reserves.
  Cause:
  This error message indicates that the system has calculated a reserve amount that is negative. This can happen due to various reasons, including:
  
  Incorrect Data Entry: There may be incorrect or inconsistent data entered in the claim or reserve calculations.
  Calculation Errors: The formulas or logic used to calculate reserves may not be correctly set up, leading to negative values.
  Adjustments or Reversals: If there have been adjustments or reversals made to claims or reserves, it could result in a negative reserve.
  Configuration Issues: There may be issues with the configuration of the insurance module or the specific settings for reserves.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Review Data Entries: Check the data entries related to the claim or reserve. Ensure that all amounts are entered correctly and that there are no negative values where they shouldn't be.
  
  
  Check Calculation Logic: Review the calculation logic for reserves. Ensure that the formulas used are correct and that they account for all necessary factors.
  
  
  Adjust Reserves: If the negative reserve is due to adjustments or reversals, consider making the necessary adjustments to bring the reserve back to a valid state.
  
  
  Consult Configuration: If you suspect a configuration issue, consult with your SAP configuration team to review the settings related to reserves in the insurance module.
  
  
  Run Reports: Use SAP reporting tools to analyze the claims and reserves data. This can help identify patterns or specific claims that are causing the negative reserve.
  
  
  SAP Notes and Support: Check for any relevant SAP Notes that may address this specific error. If the issue persists, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation for the Insurance module to understand how reserves are calculated and managed.
  User Forums: Engage with SAP user forums or communities where similar issues may have been discussed. Other users may have encountered the same error and can provide insights.
  Training: If this error is common in your organization, consider providing training for users on how to properly enter and manage claims and reserves in SAP.
  
  By following these steps, you should be able to identify the root cause of the negative reserve and implement a solution to prevent it from occurring in the future.