How To Fix ICL_CF021 - Reserving rule &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 021

• Message text: Reserving rule &1 does not exist

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

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Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF021 - Reserving rule &1 does not exist ?

  The SAP error message ICL_CF021: Reserving rule &1 does not exist typically occurs in the context of the SAP Claims Management module, particularly when dealing with insurance claims. This error indicates that the system is unable to find a reserving rule that is referenced in the process you are trying to execute.
  Cause:
  
  
  Missing Reserving Rule: The reserving rule specified (denoted by &1 in the error message) does not exist in the system. This could be due to:
  
  The reserving rule was never created.
  The reserving rule was deleted or deactivated.
  A typo or incorrect reference in the configuration or transaction.
  
  
  
  Configuration Issues: The configuration settings for the claims management module may not be set up correctly, leading to the system not recognizing the reserving rule.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the reserving rules, leading to the perception that they do not exist.
  
  
  Solution:
  
  
  Check the Reserving Rule:
  
  Go to the configuration settings in SAP (usually through transaction SPRO).
  Navigate to the Claims Management section and check the reserving rules defined in the system.
  Ensure that the reserving rule you are trying to use is present and active.
  
  
  
  Create or Modify the Reserving Rule:
  
  If the reserving rule does not exist, you may need to create it. This involves defining the rule parameters according to your business requirements.
  If it exists but is not configured correctly, modify it as needed.
  
  
  
  Check for Typos:
  
  Verify that the reserving rule reference you are using in your transaction is correct and does not contain any typographical errors.
  
  
  
  Authorization Check:
  
  Ensure that the user executing the transaction has the necessary authorizations to access the reserving rules. You may need to consult with your SAP security team to verify this.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to Claims Management and reserving rules for additional guidance.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SPRO for configuration, ICL01 for creating claims, or ICL02 for modifying claims to navigate through the relevant areas.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message number in the SAP Support Portal.
  Community Forums: Consider visiting SAP Community forums or other user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.