How To Fix ICL_CF020 - Reserve type &1 already exists in subclaim &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_CF - Insurance Solution Claims Settlement/Payment Financial Part

• Message number: 020

• Message text: Reserve type &1 already exists in subclaim &2

What causes this issue?

You cannot create the reserve type several times in one subclaim type.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Increase the existing reserve type.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_CF020 - Reserve type &1 already exists in subclaim &2 ?

  The SAP error message ICL_CF020 indicates that there is an issue with the reserve type in a subclaim. Specifically, it means that the reserve type you are trying to create or modify already exists for the specified subclaim. This can occur in the context of insurance claims processing within the SAP Claims Management module.
  Cause:
  
  Duplicate Entry: The most common cause of this error is that a reserve type with the same identifier already exists for the specified subclaim. This can happen if the user attempts to create a new reserve entry without checking for existing ones.
  Data Integrity Issues: There may be issues with data integrity or synchronization, leading to the system not recognizing that the reserve type already exists.
  User Error: The user may have mistakenly entered the same reserve type for the same subclaim.
  
  Solution:
  
  Check Existing Reserves: Before creating a new reserve, check the existing reserves for the subclaim to see if the reserve type already exists. You can do this by navigating to the subclaim details in the SAP system.
  Modify Existing Reserve: If the reserve type already exists, consider modifying the existing reserve instead of creating a new one. This may involve updating the amount or other details associated with the reserve.
  Consult Documentation: Review the SAP documentation or user manuals related to claims management to understand the proper procedures for handling reserves.
  Error Handling: If you believe this error is occurring due to a system issue or bug, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  User Training: Ensure that users are trained on how to manage reserves effectively to avoid duplicate entries in the future.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for claims management, such as ICL_CLAIM for claims processing.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address the issue.
  System Logs: Review system logs for any additional error messages or warnings that may provide context for the issue.
  User Roles and Permissions: Ensure that users have the appropriate roles and permissions to create or modify reserves in the system.
  
  By following these steps, you should be able to resolve the error and manage reserves effectively within the SAP Claims Management module.