How To Fix ICL2806 - Incorrect Customizing in tree

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 806

• Message text: Incorrect Customizing in tree

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Check the settings in IMG activity <ZK>Assign Claim Document to Print
Objects</>.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2806 - Incorrect Customizing in tree ?

  The SAP error message ICL2806, which states "Incorrect Customizing in tree," typically occurs in the context of the SAP Insurance module, particularly when dealing with the configuration of insurance products or related objects. This error indicates that there is an issue with the customizing settings in the configuration tree, which may lead to inconsistencies or incorrect data being processed.
  Causes:
  
  
  Incorrect Configuration: The most common cause is that the customizing settings for the insurance product or related objects have not been set up correctly. This could involve missing entries, incorrect relationships, or misconfigured parameters.
  
  
  Missing Dependencies: Certain configurations may depend on other settings or objects that are not properly defined or are missing.
  
  
  Transport Issues: If the customizing settings were transported from one system to another (e.g., from development to production), there may have been issues during the transport process that led to incomplete or incorrect configurations.
  
  
  Version Mismatch: If there are discrepancies between the versions of the customizing settings in different environments, it could lead to this error.
  
  
  Solutions:
  
  
  Review Customizing Settings: Go through the customizing settings in the SAP system to ensure that all required entries are present and correctly configured. This can be done using transaction codes like SPRO (SAP Project Reference Object) to access the relevant configuration areas.
  
  
  Check Dependencies: Verify that all dependencies and related objects are correctly defined. Ensure that any required settings are in place and that there are no missing links.
  
  
  Transport Validation: If the issue arose after a transport, check the transport logs for any errors or warnings. You may need to re-transport the customizing settings or manually correct any discrepancies.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific module or configuration you are working with. This can provide insights into common issues and their resolutions.
  
  
  SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They can provide more specific guidance based on the details of your configuration and the error message.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for customizing), SE80 (for object navigator), and SE11 (for data dictionary) to help diagnose and resolve issues.
  SAP Notes: Search for SAP Notes related to ICL2806 or the specific module you are working with. SAP Notes often contain fixes, workarounds, or additional information about known issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can share their solutions.
  
  By following these steps, you should be able to identify and resolve the cause of the ICL2806 error in your SAP system.