How To Fix ICL2808 - No standard document assigned in Customizing for internal claim type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 808

• Message text: No standard document assigned in Customizing for internal claim type &1

What causes this issue?

You tried to use mass printing to print the claim files for several
claims. Since no standard document is assigned to internal claim type
&v1&, it is not possible to print the claim file for claims with the
internal claim type &v1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

In IMG activity <ZK>Define Claim Documents</> assign a claim document to
the internal claim type &v1&. To do so, mark the required claim document
and at the level of <ZK>Assignment Type (Print Claim File)</> enter
<LB>S</> for <ZK>Standard</>. Then, at the level of <ZK>Internal Claim
Types (Print Claim File)</>, enter the internal claim type &v1&.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2808 - No standard document assigned in Customizing for internal claim type &1 ?

  The SAP error message ICL2808 indicates that there is no standard document assigned in the Customizing settings for the specified internal claim type. This error typically occurs in the context of the SAP Claims Management module, where specific claim types need to be associated with standard documents for processing.
  Cause:
  The primary cause of this error is that the internal claim type you are trying to use does not have a corresponding standard document defined in the system. This can happen if:
  
  The claim type was created but not properly configured.
  The necessary Customizing settings were not completed.
  There may have been changes in the configuration that led to the disassociation of the claim type from its standard document.
  
  Solution:
  To resolve the ICL2808 error, you need to ensure that the internal claim type is correctly configured with a standard document. Here are the steps to do this:
  
  
  Access Customizing:
  
  Go to the SAP Easy Access screen and enter the transaction code SPRO to access the Customizing settings.
  
  
  
  Navigate to Claims Management:
  
  Follow the path: SAP Reference IMG -> Claims Management -> Basic Settings -> Define Internal Claim Types.
  
  
  
  Check Internal Claim Type:
  
  Locate the internal claim type that is causing the error. Ensure that it is correctly defined and that all necessary fields are filled out.
  
  
  
  Assign Standard Document:
  
  In the configuration for the internal claim type, check if a standard document is assigned. If not, you will need to assign an appropriate standard document that corresponds to the claim type.
  
  
  
  Save Changes:
  
  After making the necessary changes, save your configuration.
  
  
  
  Test the Configuration:
  
  Try to process the claim again to see if the error persists. If the configuration is correct, the error should no longer occur.
  
  
  
  Related Information:
  
  Documentation: Refer to the SAP Help Portal or the specific documentation for Claims Management for more detailed information on configuring internal claim types and standard documents.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL01 (Create Claim) and ICL02 (Change Claim) to test the functionality after making changes.
  Support: If you continue to experience issues, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in Claims Management.
  
  By following these steps, you should be able to resolve the ICL2808 error and ensure that your internal claim types are properly configured in SAP.