How To Fix ICL2804 - Claim archived

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 804

• Message text: Claim archived

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2804 - Claim archived ?

  The SAP error message ICL2804, which states "Claim archived," typically occurs in the context of the SAP Claims Management module. This message indicates that the claim you are trying to access has been archived and is no longer available for processing in the current database.
  Cause:
  The primary cause of this error is that the claim has been archived as part of the data management process. Archiving is a standard procedure in SAP to manage data volume and improve system performance. Claims may be archived based on specific criteria, such as age, status, or other business rules defined in the system.
  Solution:
  To resolve the ICL2804 error, you can take the following steps:
  
  
  Check Archive Settings: Review the archiving settings in your SAP system to understand the criteria used for archiving claims. This can help you determine if the claim was archived according to your organization's policies.
  
  
  Access Archived Data: If you need to access the archived claim, you will typically need to use the SAP Archive Information System (SARI) or a similar tool that allows you to retrieve archived data. You may need appropriate authorizations to access archived claims.
  
  
  Restore Claim: If necessary, you can restore the archived claim back to the active database. This process usually involves using specific transaction codes or programs designed for unarchiving data. Consult your SAP administrator or refer to the documentation for the correct procedure.
  
  
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for handling archived claims. This may provide additional insights into the archiving process and how to manage archived data.
  
  
  Contact Support: If you are unable to resolve the issue on your own, consider reaching out to your SAP support team or consulting SAP's support resources for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SARI (Archive Information System) for accessing archived data.
  Archiving Process: Understand the archiving process in SAP, including how and when claims are archived, and the implications for data retrieval.
  User Authorizations: Ensure that you have the necessary authorizations to access archived claims and perform any required actions.
  
  By following these steps, you should be able to address the ICL2804 error and manage archived claims effectively within your SAP system.