How To Fix ICL2383 - Variants for report RICL_STATUS_REPORTS do not exist

ICL2383 - Overview

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 383

• Message text: Variants for report RICL_STATUS_REPORTS do not exist

What causes this issue?

Report <AB>RICL_STATUS_REPORTS</> needs the variants <AB>CUS
<(>&<)>CLAIMHNDLR</> and <AB>CUS<(>&<)>SUBCLHNDLR</> to calculate the
key figure <ZK>Open Claims at End of Evaluation Period</>. The
evaluation month is the current month.
The system cannot calculate the key figures without the two
above-mentioned variants.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Create these two variants. Proceed as follows:
<ZH>Note</>: Create the variant in a client that permits cross-client
Customizing.
Call transaction <DS:TRAN.SA38>SA38</>.
Enter the report name <AB>RICL_STATUS_REPORTS</>.
Choose <ZK>Goto -> Variants</>.
Use the input help to choose the following variant: <AB>SAP
<(>&<)>CLAIMHNDLR</>.
Choose |@14@ (<ZK>Copy</>).
Enter the new variant name <AB>CUS<(>&<)>CLAIMHNDLR</>.
Confirm the dialog boxes that follow and include the variant in a
transport request.
Enter the Role-Based Performer roles that you use in your company for
the responsible claim handler at <ZH>claim header level</>.
Repeat steps 4-9 for the variant <AB>SAP<(>&<)>SUBCLHNDLR</> and change
this to customer variant <AB>CUS<(>&<)>SUBCLHNDLR</>.
Enter the Role-Based Performer roles that you use in your company for
the responsible claim handler at <ZH>subclaim</> level.

Error message extract from SAP system. Copyright SAP SE.

ICL2383 - Details

• The SAP error message ICL2383 indicates that there are no variants available for the report RICL_STATUS_REPORTS. This typically occurs when you attempt to execute a report that requires a specific variant for its parameters, but no such variant has been created or saved in the system.
  
  Cause:
  
  No Variants Created: The most common cause is that no variants have been defined for the report RICL_STATUS_REPORTS.
  Authorization Issues: In some cases, the user may not have the necessary authorizations to view or execute the existing variants.
  Incorrect Report Name: There might be a typo or incorrect report name being used when trying to execute the report.
  
  
  Solution:
  
  
  Create a Variant:
  
  Go to the transaction code for the report (e.g., SE38 or SA38).
  Enter the report name RICL_STATUS_REPORTS.
  Click on the "Variants" button or navigate to the "Variants" option in the menu.
  Create a new variant by entering the required parameters and saving it with a name.
  
  
  
  Check Existing Variants:
  
  If you believe variants