How To Fix ICL2380 - You do not have authorization to overrule coverage referral &1 &2

ICL2380 - Overview

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 380

• Message text: You do not have authorization to overrule coverage referral &1 &2

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

INCLUDE ISIS_SYSTEMADMIN OBJECT DOKU ID TX

Procedure for System Administrators

The authorization check is done by authorization object
<DS:UO.I_ICL_REF>I_ICL_REF</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2380 - You do not have authorization to overrule coverage referral &1 &2 ?

  The SAP error message ICL2380, which states "You do not have authorization to overrule coverage referral &1 &2," typically occurs in the context of SAP's Insurance Management module, particularly when dealing with coverage referrals in insurance policies.
  
  Cause:
  The error indicates that the user attempting to perform an action does not have the necessary authorization to override a coverage referral. This could be due to several reasons:
  
  Authorization Roles: The user’s role does not include the necessary permissions to override coverage referrals.
  Configuration Settings: The system may be configured to restrict certain actions based on user roles or specific conditions.
  User Profile: The user profile may not be set up correctly to allow for the required actions.
  
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check User Authorizations:
  
  Review the user’s authorization profile in the SAP system. Ensure that the user has the necessary roles assigned that include permissions for overriding coverage referrals.
  Use transaction code SU53