How To Fix ICL2366 - &1 does not exist or is empty

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 366

• Message text: &1 does not exist or is empty

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2366 - &1 does not exist or is empty ?

  The SAP error message ICL2366 typically indicates that a specific object, such as a condition record or a master data record, does not exist or is empty in the system. This error is often encountered in the context of the SAP Convergent Charging (SAP CC) or similar modules where certain data is required for processing.
  Cause:
  
  Missing Data: The most common cause is that the required data (like a condition record, pricing condition, or master data) has not been created or has been deleted.
  Incorrect Configuration: There may be a configuration issue where the system is looking for data in the wrong place or with incorrect parameters.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the required data.
  Data Migration Issues: If data was recently migrated or imported, there may have been errors during the process that resulted in missing records.
  
  Solution:
  
  Check Data Existence: Verify that the object referenced in the error message actually exists in the system. You can do this by navigating to the relevant transaction or using the appropriate report to check for the existence of the record.
  Create Missing Records: If the record does not exist, you may need to create it. This could involve entering new condition records, master data, or other relevant entries.
  Review Configuration: Check the configuration settings related to the module or process you are working with. Ensure that all necessary settings are correctly defined.
  Authorization Check: Ensure that the user has the necessary authorizations to access the data. You may need to consult with your SAP security team to verify this.
  Data Migration Review: If the issue arose after a data migration, review the migration logs and processes to identify any errors that may have occurred during the migration.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may need to use specific transaction codes to check or create the necessary records (e.g., VK11 for condition records).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation for the specific module you are working with to understand the data requirements and configuration settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.