How To Fix ICL2360 - Incident type &1 is not permitted for product profile &2

ICL2360 - Overview

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 360

• Message text: Incident type &1 is not permitted for product profile &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2360 - Incident type &1 is not permitted for product profile &2 ?

  The SAP error message ICL2360 indicates that there is an issue with the incident type being used in relation to a specific product profile. This error typically arises in the context of SAP's Insurance Claims Management (ICM) module, where incident types are associated with specific product profiles for managing claims.
  
  Cause:
  The error message "ICL2360 Incident type &1 is not permitted for product profile &2" usually occurs due to one of the following reasons:
  
  
  Configuration Issue: The incident type you are trying to use is not configured to be associated with the specified product profile in the system. This could be due to incorrect settings in the customizing or configuration of the ICM module.
  
  
  Data Entry Error: There may be a mistake in the data entry where the wrong incident type is selected for the product profile.
  
  
  Authorization Issues: The user may not have the necessary permissions to use the specified incident type with the