How To Fix ICL2356 - There is no default rejection reason for invoice duplicates

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 356

• Message text: There is no default rejection reason for invoice duplicates

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Specify a rejection reason in IMG activity <ZK>Define Standard Rejection
Reason for Invoice Duplicates</>.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2356 - There is no default rejection reason for invoice duplicates ?

  The SAP error message ICL2356, which states "There is no default rejection reason for invoice duplicates," typically occurs in the context of invoice processing within the SAP system, particularly when dealing with duplicate invoices in the Invoice Verification (IV) process.
  Cause:
  This error arises when the system encounters a duplicate invoice and there is no predefined rejection reason set up for handling such duplicates. The system expects a default rejection reason to be configured in order to process the duplicate invoice appropriately.
  Solution:
  To resolve this error, you need to define a default rejection reason for duplicate invoices in the system. Here are the steps to do this:
  
  
  Access Customizing Settings:
  
  Go to the SAP Easy Access screen.
  Navigate to the following path: SPRO -> SAP Reference IMG -> Financial Accounting (New) -> Accounts Payable -> Invoice Verification -> Define Rejection Reasons.
  
  
  
  Define Rejection Reasons:
  
  In the configuration screen, you can add a new rejection reason or modify an existing one.
  Ensure that you create a rejection reason specifically for duplicate invoices if it does not already exist.
  
  
  
  Assign Default Rejection Reason:
  
  After defining the rejection reason, ensure that it is set as the default for handling duplicate invoices.
  This may involve linking the rejection reason to the relevant configuration settings for invoice processing.
  
  
  
  Testing:
  
  After making the changes, test the invoice processing again to ensure that the error no longer occurs and that the system correctly handles duplicate invoices.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration and MIRO for invoice processing.
  Documentation: Refer to SAP documentation or help files for more detailed instructions on configuring rejection reasons and handling invoice duplicates.
  User Roles: Ensure that you have the necessary authorizations to make changes in the configuration settings.
  Support: If you continue to face issues, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the ICL2356 error and ensure that your invoice processing runs smoothly without encountering issues related to duplicate invoices.