How To Fix ICL2353 - The insured object has already been captured as a damaged object

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 353

• Message text: The insured object has already been captured as a damaged object

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2353 - The insured object has already been captured as a damaged object ?

  The SAP error message ICL2353, which states "The insured object has already been captured as a damaged object," typically occurs in the context of insurance claims processing within the SAP system, particularly in modules related to insurance and claims management.
  Cause:
  This error usually arises when an attempt is made to register an insured object (like a vehicle, property, etc.) as damaged when it has already been recorded as a damaged object in the system. This can happen due to:
  
  Duplicate Entry: The same insured object is being entered multiple times for damage processing.
  System Configuration: The system may be configured to prevent the same object from being processed more than once for damage claims.
  Data Integrity Issues: There may be issues with data integrity or synchronization in the database, leading to the system recognizing the object as already processed.
  
  Solution:
  To resolve the ICL2353 error, you can take the following steps:
  
  
  Check Existing Records: Verify if the insured object has already been recorded as damaged. You can do this by searching for existing damage records in the claims management module.
  
  
  Review Claim Status: If the object is already in a claim process, check the status of that claim. If it is still open or pending, you may need to update or close that claim before processing a new one.
  
  
  Correct Data Entry: Ensure that you are not inadvertently trying to enter the same damage record. If you need to make changes to an existing record, do so rather than creating a new one.
  
  
  Consult Documentation: Review the SAP documentation or user manuals related to claims processing for any specific guidelines on handling damaged objects.
  
  
  Contact Support: If the issue persists and you cannot find a resolution, consider reaching out to your SAP support team or consulting with an SAP expert who can provide insights based on your specific configuration and setup.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide patches/updates that could resolve the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Training: If you frequently encounter issues with claims processing, consider additional training on the SAP insurance modules to better understand the workflows and data management practices.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.