How To Fix ICL2362 - Benefit type &1 not found in the policy snapshot

ICL2362 - Overview

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 362

• Message text: Benefit type &1 not found in the policy snapshot

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2362 - Benefit type &1 not found in the policy snapshot ?

  The SAP error message ICL2362 indicates that a specific benefit type (denoted by &1) is not found in the policy snapshot. This error typically occurs in the context of insurance or benefits management within the SAP system, particularly when dealing with policy data.
  
  Cause:
  
  Missing Benefit Type: The benefit type specified in the error message does not exist in the policy snapshot. This could be due to a configuration issue or a data entry error.
  Policy Snapshot Not Updated: The policy snapshot may not have been updated to include the latest benefit types or changes made in the system.
  Incorrect Policy Reference: The policy being referenced may not be the correct one, or it may not have the benefit type associated with it.
  Data Migration Issues: If data was migrated from another system, there may have been issues in transferring benefit types correctly.
  
  
  Solution:
  
  Check Configuration: Verify that the benefit type is correctly configured in the system.