How To Fix ICL2320 - Claim &1: Full ICL_MEM_GET not permitted after partial ICL_MEM_MODIFY

ICL2320 - Overview

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 320

• Message text: Claim &1: Full ICL_MEM_GET not permitted after partial ICL_MEM_MODIFY

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2320 - Claim &1: Full ICL_MEM_GET not permitted after partial ICL_MEM_MODIFY ?

  The SAP error message ICL2320 indicates that there is an issue with the processing of claims in the Insurance Claims Management (ICM) module. Specifically, the error states that a full ICL_MEM_GET operation is not permitted after a partial ICL_MEM_MODIFY operation has been performed on the same claim.
  
  Cause:
  This error typically occurs when there is an attempt to retrieve (get) the full details of a claim after a partial modification has been made to that claim. The system does not allow a full retrieval operation to follow a partial modification because it can lead to inconsistencies in the data being processed.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Claim Status: Ensure that the claim is in a state that allows for a full retrieval. If a partial modification has been made, you may need to complete or revert that modification before attempting a full retrieval.
  
  
  Review the Modification Logic: If