How To Fix ICL2320 - Claim &1: Full ICL_MEM_GET not permitted after partial ICL_MEM_MODIFY

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 320

• Message text: Claim &1: Full ICL_MEM_GET not permitted after partial ICL_MEM_MODIFY

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2320 - Claim &1: Full ICL_MEM_GET not permitted after partial ICL_MEM_MODIFY ?

  The SAP error message ICL2320 indicates that there is an issue with the processing of claims in the Insurance Claims Management (ICM) module. Specifically, the error states that a full ICL_MEM_GET operation is not permitted after a partial ICL_MEM_MODIFY operation has been performed on the same claim.
  Cause:
  This error typically occurs when there is an attempt to retrieve (get) the full details of a claim after a partial modification has been made to that claim. The system does not allow a full retrieval operation to follow a partial modification because it can lead to inconsistencies in the data being processed.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Claim Status: Ensure that the claim is in a state that allows for a full retrieval. If a partial modification has been made, you may need to complete or revert that modification before attempting a full retrieval.
  
  
  Review the Modification Logic: If you are developing or customizing the logic that handles claims, review the sequence of operations. Ensure that you are not trying to perform a full get operation immediately after a partial modify operation.
  
  
  Use the Correct Function Module: If you are using function modules or methods in your ABAP code, ensure that you are using the correct sequence of calls. If a partial modification is necessary, consider whether you need to finalize that modification before proceeding with a full get.
  
  
  Consult Documentation: Review the SAP documentation related to the ICM module for any specific guidelines or restrictions regarding the use of ICL_MEM_GET and ICL_MEM_MODIFY.
  
  
  Debugging: If you are unable to identify the issue, consider debugging the process to see the exact sequence of operations being performed. This can help pinpoint where the logic is failing.
  
  
  SAP Support: If the issue persists and you are unable to resolve it, consider reaching out to SAP support for assistance. They may have additional insights or patches available for your specific version of the software.
  
  
  Related Information:
  
  ICM Module: The Insurance Claims Management module in SAP is designed to handle various aspects of insurance claims processing, including creation, modification, and retrieval of claims.
  Function Modules: Familiarize yourself with the relevant function modules such as ICL_MEM_GET and ICL_MEM_MODIFY to understand their parameters and expected behavior.
  Error Handling: Implement proper error handling in your code to manage situations where operations cannot be performed due to restrictions like the one indicated by ICL2320.
  
  By following these steps, you should be able to address the error and ensure that your claims processing logic adheres to the constraints imposed by the SAP system.