How To Fix ICL2280 - Benefit type &1 in payment is not possible; compensability subclaim = No

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 280

• Message text: Benefit type &1 in payment is not possible; compensability subclaim = No

What causes this issue?

In Customizing activity <ZK>Define Benefit Types</>, benefit type &v1&
has been flagged as a benefit type in the
<DS:GLOS.97DCAC452605D411A4910060B03C3B0E>Expenses</> category. In a
payment at subclaim level, you cannot use benefit types in the <ZK>
Expenses</> category as long as the compensability at subclaim level is
"No".

System Response

The system cancels creation of the payment.

How to fix this error?

Do one of the following:
Enter a benefit type in the <DS:GLOS.9C948671662DD311AE620060B03C9BBE>
Loss/Compensation</> category.
At subclaim level, on the <ZK>Coverage Referrals</> tab page, set the
compensability to "Yes".

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2280 - Benefit type &1 in payment is not possible; compensability subclaim = No ?

  The SAP error message ICL2280 indicates that there is an issue with a specific benefit type in the context of a payment, particularly related to compensability. This error typically arises in the context of SAP's Claims Management module, often used in insurance or workers' compensation scenarios.
  Cause:
  The error message "Benefit type &1 in payment is not possible; compensability subclaim = No" suggests that the benefit type specified (denoted by &1) is not eligible for payment because the associated subclaim is marked as "not compensable." This can occur due to several reasons:
  
  Incorrect Benefit Type: The benefit type being referenced may not be valid for the specific claim or subclaim.
  Claim Status: The claim or subclaim may not be in a status that allows for the payment of that benefit type.
  Configuration Issues: There may be configuration settings in the SAP system that restrict the payment of certain benefit types based on the compensability status.
  Data Entry Errors: There could be errors in the data entry for the claim or subclaim that lead to this inconsistency.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  Verify Benefit Type: Check the benefit type specified in the error message. Ensure that it is valid for the claim and that it is configured correctly in the system.
  Check Claim/Subclaim Status: Review the status of the claim and subclaim to ensure they are eligible for the payment of the specified benefit type. If the subclaim is marked as "not compensable," you may need to investigate why it is set that way.
  Review Configuration: Consult with your SAP configuration team to ensure that the benefit types and their compensability settings are correctly configured in the system.
  Correct Data Entry: If there are any data entry errors, correct them in the claim or subclaim to ensure that all information is accurate and complete.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling benefit types and compensability in your version of SAP.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling benefit types and compensability.
  User Forums: Engage with SAP user forums or communities where similar issues may have been discussed, and solutions shared.
  Training: Ensure that users involved in claims processing are adequately trained on the system and understand the implications of benefit types and compensability.
  
  If the issue persists after following these steps, it may be necessary to escalate the matter to your SAP support team or consult with an SAP expert for further investigation.