How To Fix ICL2279 - Navigation to reference claim &1 is not possible; claim has been archived

ICL2279 - Overview

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 279

• Message text: Navigation to reference claim &1 is not possible; claim has been archived

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2279 - Navigation to reference claim &1 is not possible; claim has been archived ?

  The SAP error message ICL2279 indicates that you are trying to navigate to a reference claim that has been archived. This typically occurs in the context of SAP's Claims Management module, where claims can be archived for various reasons, such as data retention policies or system performance optimization.
  
  Cause:
  
  Archiving Process: The claim you are trying to access has been archived, meaning it is no longer available in the active database but is stored in an archive for historical reference.
  Data Retention Policies: Organizations often archive data to comply with legal requirements or to manage system performance.
  Incorrect Navigation: Attempting to access a claim that has been archived without proper procedures in place.
  
  
  Solution:
  
  
  Access Archived Data: If you need to view the archived claim, you will need to use the appropriate transaction or report designed to access archived data. This may involve using the Archive Management tools in SAP.
  
  Use transaction code SARA to manage archived