How To Fix ICL2278 - A link type with a backward direction is missing for link type &1

ICL2278 - Overview

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 278

• Message text: A link type with a backward direction is missing for link type &1

What causes this issue?

You have entered link type &v1&, but no backward link type has been
assigned to this link type in Customizing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Perform one of the following activities:
In the application
Switch to the target claim.
Create a link to the source claim using the link type that is assigned
to link type &v1& as the forward link type.
In Customizing
Change the Customizing (see below under "Procedure for System
Administration").

Procedure for System Administrators

If you want to enter both link types from both the source claim and
target claim, you must maintain both directions in IMG activity
<ZK>Define Return Direction of Link Type</>. See the following example:
INCLUDE ICL_BACKASSIGN_EXAMPLE OBJECT DOKU ID TX
<ZH>Customizing settings</>:
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2278 - A link type with a backward direction is missing for link type &1 ?

  The SAP error message ICL2278 indicates that there is a missing link type with a backward direction for a specified link type in the context of the SAP Insurance Contract Lifecycle (ICL) module. This error typically arises when the system expects a certain relationship or link between objects (such as contracts, policies, or claims) but cannot find the corresponding backward link.
  
  Cause:
  The error can occur due to several reasons:
  
  
  Configuration Issues: The link types may not be properly configured in the system. This could be due to missing entries in the customizing settings for link types.
  Data Integrity Issues: There may be inconsistencies in the data where the expected backward link does not exist.
  Custom Development: If there are custom developments or enhancements, they may not have been implemented correctly, leading to missing link types.
  
  
  Solution:
  To resolve the ICL2278 error, you can take the following steps:
  
  
  Check Link Type Configuration:
  
  Go to the customizing settings in SAP