How To Fix ICL2267 - Claim &1 payment item &2 &3 &4: Coverage does not match clm item coverage

ICL2267 - Overview

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 267

• Message text: Claim &1 payment item &2 &3 &4: Coverage does not match clm item coverage

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2267 - Claim &1 payment item &2 &3 &4: Coverage does not match clm item coverage ?

  The SAP error message ICL2267 indicates that there is a mismatch between the coverage of a claim item and the coverage defined in the insurance policy. This error typically arises in the context of claims processing within the SAP Claims Management module, particularly in the insurance industry.
  
  Cause:
  The error occurs when:
  
  The claim item being processed has a coverage type that does not align with the coverage type defined in the policy.
  There may be a discrepancy in the coverage limits, terms, or conditions between the claim item and the policy.
  The claim item may be incorrectly categorized or coded, leading to a mismatch.
  
  
  Solution:
  To resolve the ICL2267 error, you can take the following steps:
  
  
  Review Claim Item Details: Check the details of the claim item (e.g., item type, coverage type) to ensure they are correctly defined and match the policy coverage.
  
  
  Verify Policy Coverage: Look at the insurance policy associated with the claim to confirm the