How To Fix ICL2265 - Payment item &1 &2 &3: Coverage &4 does not match claim item coverage

ICL2265 - Overview

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 265

• Message text: Payment item &1 &2 &3: Coverage &4 does not match claim item coverage

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2265 - Payment item &1 &2 &3: Coverage &4 does not match claim item coverage ?

  The SAP error message ICL2265 indicates a mismatch between the coverage of a payment item and the coverage of a claim item in the context of insurance claims processing. This error typically arises in the SAP Claims Management module when there is an inconsistency in the coverage details between the payment being processed and the associated claim.
  
  Cause:
  
  Coverage Mismatch: The payment item is linked to a coverage type that does not match the coverage type of the claim item. This could happen if the payment is being processed for a different type of coverage than what was originally claimed.
  Incorrect Configuration: There may be configuration issues in the insurance product settings or coverage definitions that lead to discrepancies.
  Data Entry Errors: Manual entry errors during the creation of claims or payments can lead to mismatched coverage details.
  Policy Changes: Changes in policy coverage after the claim was filed may result in discrepancies if the