How To Fix ICL2265 - Payment item &1 &2 &3: Coverage &4 does not match claim item coverage

ICL2265 - Overview

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 265

• Message text: Payment item &1 &2 &3: Coverage &4 does not match claim item coverage

Self-Explanatory Message

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ICL2265 - Details

• The SAP error message ICL2265 indicates a mismatch between the coverage of a payment item and the coverage of a claim item in the context of insurance claims processing. This error typically arises in the SAP Claims Management module when there is an inconsistency in the coverage details between the payment being processed and the associated claim.
  
  Cause:
  
  Coverage Mismatch: The payment item is linked to a coverage type that does not match the coverage type of the claim item. This could happen if the payment is being processed for a different type of coverage than what was originally claimed.
  Incorrect Configuration: There may be configuration issues in the insurance product settings or coverage definitions that lead to discrepancies.
  Data Entry Errors: Manual entry errors during the creation of claims or payments can lead to mismatched coverage details.
  Policy Changes: Changes in policy coverage after the claim was filed may result in discrepancies if the