How To Fix ICL2232 - Transaction cancelled; current invoice status is &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 232

• Message text: Transaction cancelled; current invoice status is &1

What causes this issue?

The current invoice status is &v1&, and not <ZK>EBR - Sent
</> (Key 33).

System Response

The system cancels the transaction.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2232 - Transaction cancelled; current invoice status is &1 ?

  The SAP error message ICL2232, which states "Transaction cancelled; current invoice status is &1," typically occurs in the context of the SAP Insurance module, particularly when dealing with invoice processing in the context of claims or insurance transactions.
  Cause:
  This error message indicates that the transaction you are trying to perform cannot be completed because the current status of the invoice does not allow for the action you are attempting. The status represented by &1 could be one of several statuses, such as "Paid," "Cancelled," or "In Process," which may restrict further actions like adjustments, deletions, or reprocessing.
  Possible Causes Include:
  
  Invoice Status: The invoice may already be in a final state (e.g., paid or cancelled), preventing further modifications.
  Business Rules: There may be specific business rules or configurations in place that restrict actions based on the invoice status.
  User Permissions: The user may not have the necessary permissions to perform actions on invoices in certain statuses.
  
  Solution:
  To resolve this error, consider the following steps:
  
  Check Invoice Status: Review the current status of the invoice. You can do this by navigating to the invoice in question and checking its details.
  Understand Business Rules: Consult with your SAP functional team or refer to the documentation to understand the business rules that apply to the invoice status. This will help you determine what actions are permissible.
  Corrective Actions: Depending on the status:
  
  If the invoice is marked as "Paid," you may need to reverse the payment or create a credit note instead of trying to modify the invoice directly.
  If it is "Cancelled," you may need to create a new invoice or follow the appropriate process for handling cancelled invoices.
  
  
  User Permissions: Ensure that you have the necessary permissions to perform the action you are attempting. If not, contact your system administrator to request the appropriate access.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the invoice status and permissible actions.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for invoice processing, such as FB60 (Enter Incoming Invoice) or FB70 (Enter Outgoing Invoice).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.