How To Fix ICL2230 - No diagnosis codes available for the invoice

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 230

• Message text: No diagnosis codes available for the invoice

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2230 - No diagnosis codes available for the invoice ?

  The SAP error message ICL2230, which states "No diagnosis codes available for the invoice," typically occurs in the context of the SAP Convergent Charging or SAP Convergent Invoicing modules, particularly when dealing with healthcare or insurance-related invoicing. This error indicates that the system cannot find the necessary diagnosis codes that are required for processing the invoice.
  Causes:
  
  Missing Diagnosis Codes: The most common cause is that the diagnosis codes have not been entered or are missing in the relevant master data or invoice.
  Incorrect Configuration: There may be configuration issues in the system that prevent the diagnosis codes from being linked to the invoice.
  Data Inconsistency: There could be inconsistencies in the data, such as incorrect mappings between diagnosis codes and the invoice items.
  Authorization Issues: The user may not have the necessary authorizations to access the diagnosis codes.
  
  Solutions:
  
  Check Master Data: Ensure that the relevant diagnosis codes are correctly defined in the master data. This includes checking the coding system being used (e.g., ICD-10, CPT).
  Review Invoice Details: Verify that the invoice has been correctly populated with the necessary diagnosis codes. If they are missing, they need to be added.
  Configuration Review: Check the configuration settings in SAP to ensure that the diagnosis codes are properly linked to the invoicing process. This may involve reviewing the settings in the relevant customizing transactions.
  Data Consistency Check: Run data consistency checks to identify any discrepancies between the diagnosis codes and the invoice items.
  User Authorizations: Ensure that the user processing the invoice has the necessary authorizations to access and use the diagnosis codes.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation for the specific module you are working with (e.g., SAP Convergent Invoicing) for guidance on handling diagnosis codes.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the ICL2230 error and implement the necessary solutions to resolve it.