How To Fix ICL2231 - Invoice not found

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 231

• Message text: Invoice not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2231 - Invoice not found ?

  The SAP error message ICL2231, which states "Invoice not found," typically occurs in the context of the SAP Convergent Invoicing (CI) module. This error indicates that the system is unable to locate the invoice that is being referenced in a particular transaction or process.
  Causes of ICL2231 Error
  
  Invoice Not Created: The invoice may not have been created yet in the system.
  Incorrect Invoice Number: The invoice number being referenced may be incorrect or mistyped.
  Invoice Deletion: The invoice may have been deleted or archived, making it unavailable for processing.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems.
  Authorization Issues: The user may not have the necessary permissions to view or access the invoice.
  Configuration Issues: There may be configuration problems in the invoicing process or related settings.
  
  Solutions to ICL2231 Error
  
  
  Verify Invoice Creation: Check if the invoice has been created in the system. You can do this by navigating to the relevant transaction or using the appropriate report to list invoices.
  
  
  Check Invoice Number: Ensure that the invoice number you are using is correct. Double-check for any typographical errors.
  
  
  Review Deletion/Archiving: If the invoice was deleted or archived, you may need to restore it or create a new invoice.
  
  
  Data Synchronization: If you suspect data synchronization issues, you may need to run synchronization jobs or check the integration points between different systems.
  
  
  Check Authorizations: Ensure that the user has the necessary authorizations to access the invoice. You may need to consult with your SAP security team.
  
  
  Configuration Review: Review the configuration settings related to invoicing in the SAP system. Ensure that all necessary settings are correctly configured.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the ICL2231 error for any specific guidance or patches that may be available.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document) or FBL1N (Vendor Line Item Display) to help in troubleshooting.
  SAP Notes: Check for any SAP Notes related to the ICL2231 error for updates or known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the ICL2231 error and implement a suitable solution.