How To Fix ICL2123 - No compensation calculation result exists

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 123

• Message text: No compensation calculation result exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2123 - No compensation calculation result exists ?

  The SAP error message ICL2123, which states "No compensation calculation result exists," typically occurs in the context of the SAP Insurance module, particularly when dealing with claims management and compensation calculations. This error indicates that the system is unable to find any compensation calculation results for the specified claim or transaction.
  Causes:
  
  Missing Calculation Results: The compensation calculation has not been executed for the claim, or the results have not been saved properly.
  Incorrect Claim Status: The claim may be in a status that does not allow for compensation calculations to be performed.
  Configuration Issues: There may be issues with the configuration settings related to compensation calculations in the system.
  Data Inconsistencies: There could be inconsistencies or missing data in the claim that prevent the calculation from being performed.
  Authorization Issues: The user may not have the necessary authorizations to view or execute compensation calculations.
  
  Solutions:
  
  Execute Compensation Calculation: Ensure that the compensation calculation has been executed for the claim. You can do this by navigating to the relevant transaction in SAP and running the compensation calculation process.
  Check Claim Status: Verify the status of the claim to ensure it is in a state that allows for compensation calculations. If necessary, update the status of the claim.
  Review Configuration: Check the configuration settings for compensation calculations in the SAP system. Ensure that all necessary settings are correctly configured.
  Data Validation: Review the claim data for any inconsistencies or missing information. Ensure that all required fields are filled out correctly.
  User Authorizations: Confirm that the user has the appropriate authorizations to perform compensation calculations. If not, contact your system administrator to adjust the user roles.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL_CLAIM for claims management and ICL_COMP_CALC for compensation calculations.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the SAP Help Portal or specific documentation related to the Insurance module for detailed guidance on compensation calculations and claims management.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in the Insurance module for further assistance.