How To Fix ICL2108 - Claim item grouping category &1 is not permitted for subclaim type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 108

• Message text: Claim item grouping category &1 is not permitted for subclaim type &2

What causes this issue?

The <DS:GLOS.9831D5707D13ED49BB5FED574E4D73DF>claim item grouping
category</> "&V1&" is not permitted for
<DS:GLOS.EAEADCB67DEC5B46B3929BC2B2691B62>subclaim type</> "&V2&".

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Check the Customizing for subclaim type "&V2&" (Generation "&V3&",
Version "&V4&" of the corresponding claim type) in IMG activity
<ZK>Configure Internal Claim Types</> at the level of <ZK>Claim Item
Group</>.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2108 - Claim item grouping category &1 is not permitted for subclaim type &2 ?

  The SAP error message ICL2108 indicates that there is an issue with the claim item grouping category in relation to the subclaim type being processed. This error typically arises in the context of SAP's Claims Management module, where specific configurations dictate how claims and subclaims are handled.
  Cause:
  The error message "ICL2108 Claim item grouping category &1 is not permitted for subclaim type &2" usually occurs due to one of the following reasons:
  
  
  Configuration Mismatch: The claim item grouping category specified in the claim does not match the allowed categories for the specified subclaim type. Each subclaim type may have specific grouping categories that are permitted, and if the grouping category used does not align with these, the error will be triggered.
  
  
  Incorrect Data Entry: There may be a mistake in the data entry where the wrong grouping category is selected for the subclaim type.
  
  
  Missing Customization: If the system has been customized, it is possible that the necessary configurations for the claim item grouping categories and subclaim types have not been set up correctly.
  
  
  Solution:
  To resolve the ICL2108 error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for Claims Management in SAP.
  Verify the allowed claim item grouping categories for the specific subclaim type in question. This can usually be found in the customizing settings under the Claims Management module.
  
  
  
  Review Claim Data:
  
  Review the claim data to ensure that the correct claim item grouping category is being used for the subclaim type.
  If necessary, change the grouping category to one that is permitted for the specified subclaim type.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help files related to Claims Management to understand the valid combinations of claim item grouping categories and subclaim types.
  
  
  
  Customization Check:
  
  If your organization has customized the Claims Management module, check with your SAP administrator or consultant to ensure that the customization aligns with the business requirements and that all necessary configurations are in place.
  
  
  
  Testing:
  
  After making the necessary changes, test the claim submission again to ensure that the error has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO to access the configuration settings or ICL1 to manage claims.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration.
  User Roles: Ensure that you have the appropriate permissions to make changes to claim configurations or to access the necessary transaction codes.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP Claims Management for further assistance.