How To Fix ICL2080 - Specification of reason "&1" is not permitted for internal claim type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 080

• Message text: Specification of reason "&1" is not permitted for internal claim type &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2080 - Specification of reason "&1" is not permitted for internal claim type &2 ?

  The SAP error message ICL2080 indicates that there is an issue with the specification of a reason for an internal claim type in the SAP system. This error typically arises in the context of the SAP Claims Management module, where internal claims are processed.
  Cause:
  The error message "Specification of reason '&1' is not permitted for internal claim type &2" usually occurs due to one of the following reasons:
  
  
  Invalid Reason Code: The reason code specified (represented by &1) is not valid for the internal claim type (represented by &2). This could be due to configuration settings in the system that do not allow certain reason codes for specific claim types.
  
  
  Configuration Issues: The configuration settings in the SAP system for the claim types and their associated reasons may not be set up correctly. This could involve missing entries in the customizing settings.
  
  
  Data Entry Error: There may be a mistake in the data entry where an incorrect reason code is being used for the claim type.
  
  
  Solution:
  To resolve the ICL2080 error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the Claims Management section.
  Verify the configuration for internal claim types and their associated reason codes. Ensure that the reason code you are trying to use is allowed for the specified claim type.
  
  
  
  Review Reason Codes:
  
  Check the list of valid reason codes for the internal claim type in question. You can do this by looking at the relevant customizing settings or documentation.
  
  
  
  Correct Data Entry:
  
  If the reason code is indeed invalid, correct the data entry to use a valid reason code that is permitted for the internal claim type.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or notes that may provide additional context or updates regarding the claim types and reason codes.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue through configuration or data entry, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like ICL01 (Create Claim) or ICL02 (Change Claim) to test the changes you make.
  SAP Notes: Check for any SAP Notes related to Claims Management that might address this specific error or provide additional guidance.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to create or modify claims, as this can sometimes lead to unexpected errors.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.