How To Fix ICL2079 - Enter a different level of care

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 079

• Message text: Enter a different level of care

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2079 - Enter a different level of care ?

  The SAP error message ICL2079, which states "Enter a different level of care," typically occurs in the context of SAP's Integrated Care Logistics (ICL) module. This error is related to the management of care levels for patients or services in a healthcare setting.
  Cause:
  The error usually arises when a user attempts to enter a level of care that is either invalid, not available, or already assigned to another patient or service. This can happen due to:
  
  Incorrect Data Entry: The user may have selected a level of care that does not match the criteria set in the system.
  Configuration Issues: The levels of care may not be properly configured in the system, leading to discrepancies.
  Business Rules: There may be specific business rules or restrictions in place that prevent the selection of certain levels of care based on the patient's status or other criteria.
  
  Solution:
  To resolve the ICL2079 error, consider the following steps:
  
  Verify Input: Double-check the level of care you are trying to enter. Ensure that it is valid and applicable to the patient or service in question.
  Check Configuration: Review the configuration settings for levels of care in the SAP system. Ensure that all necessary levels are defined and active.
  Consult Documentation: Refer to the SAP documentation or user manuals related to the ICL module for guidance on the correct levels of care and their usage.
  Review Business Rules: Understand any business rules that may be affecting the selection of care levels. This may involve consulting with a system administrator or a business analyst.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts who can provide more tailored assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches.
  User Training: Ensure that users are adequately trained on how to select levels of care and understand the implications of their choices.
  System Updates: Keep the SAP system updated to the latest version, as updates may resolve known issues or bugs related to care level management.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.