How To Fix ICL2082 - System default setting for display of pending tasks has been restored

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 082

• Message text: System default setting for display of pending tasks has been restored

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2082 - System default setting for display of pending tasks has been restored ?

  The SAP error message ICL2082 indicates that the system default settings for the display of pending tasks have been restored. This message typically arises in the context of the SAP Convergent Charging (SAP CC) or similar modules where task management is involved.
  Cause:
  The error message ICL2082 is usually triggered when:
  
  
  User Settings Reset: The user settings for displaying pending tasks have been reset to the system defaults. This can happen due to various reasons, such as:
  
  A system update or upgrade.
  Manual changes made by an administrator.
  A specific configuration change in the system.
  
  
  
  User Role Changes: If a user's role or permissions have changed, it may lead to the restoration of default settings.
  
  
  System Configuration Changes: Changes in the system configuration or settings related to task management can also lead to this message.
  
  
  Solution:
  To resolve the ICL2082 error message, you can take the following steps:
  
  
  Check User Settings: 
  
  Navigate to the user settings in the relevant module and verify if the display settings for pending tasks can be customized again.
  If necessary, reconfigure the settings according to your preferences.
  
  
  
  Review System Changes:
  
  Consult with your SAP Basis or system administrator to understand if there were any recent changes to the system that could have affected user settings.
  If a system upgrade or patch was applied, check the release notes for any changes related to user settings.
  
  
  
  Role and Authorization Check:
  
  Ensure that the user has the appropriate roles and authorizations to customize their settings. If roles have changed, you may need to reassign the necessary permissions.
  
  
  
  Consult Documentation:
  
  Refer to the SAP Help Portal or relevant documentation for your specific SAP module to understand the implications of this message and any additional configuration steps that may be required.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for further assistance. Provide them with details about the error message and any relevant system logs.
  
  
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to ICL2082 or task management settings in your version of SAP. These notes may provide additional insights or patches.
  User Manuals: Review user manuals or training materials for the specific SAP module you are using to understand how to manage task display settings effectively.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to address the ICL2082 error message and restore your preferred settings for displaying pending tasks.