How To Fix ICL2065 - DI: Subobject category &1 for participant is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 065

• Message text: DI: Subobject category &1 for participant is not supported

What causes this issue?

You tried to create a participant via direct input for a
<DS:GLOS.34F0BA15545C784895D3E779B023D3E8>claim subobject</>
with category &v1&. The system does not support claim subobject category
&v1&.

System Response

The system cancels creation of the participant.

How to fix this error?

Check whether it is necessary to create a participant for the claim
subobject by direct input. If this is the case, send an OSS
message to SAP.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2065 - DI: Subobject category &1 for participant is not supported ?

  The SAP error message ICL2065 indicates that there is an issue with the subobject category for a participant in the context of the Insurance Claims Management (ICM) module. This error typically arises when the system encounters a subobject category that is not supported or recognized for the specified participant.
  Cause:
  
  Invalid Subobject Category: The subobject category specified for the participant does not exist or is not configured in the system.
  Configuration Issues: The configuration settings for the subobject categories may not be properly set up in the system.
  Data Entry Errors: There may be a typographical error or incorrect data entry when specifying the subobject category for the participant.
  Missing Customization: If the system has been customized, the necessary configurations for the subobject category may not have been implemented.
  
  Solution:
  
  
  Check Subobject Category: Verify that the subobject category specified for the participant is valid and exists in the system. You can do this by checking the configuration settings in the relevant customizing transaction (e.g., SPRO).
  
  
  Review Configuration: Go to the configuration settings for the Insurance Claims Management module and ensure that the subobject categories are correctly defined and supported for the participants you are working with.
  
  
  Correct Data Entry: Double-check the data entry for the participant to ensure that the subobject category is entered correctly without any typographical errors.
  
  
  Consult Documentation: Refer to the SAP documentation or help files related to the Insurance Claims Management module to understand the valid subobject categories and their usage.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or any known issues.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), ICLM (Insurance Claims Management), and others that may help in navigating the configuration settings.
  SAP Notes: Search for SAP Notes related to the ICL2065 error message in the SAP Support Portal. There may be specific notes addressing this error with additional troubleshooting steps or patches.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.