How To Fix ICL2038 - Old BP relationship not found

ICL2038 - Overview

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 038

• Message text: Old BP relationship not found

What causes this issue?

The system found no entry for a business partner relationship in an
internal table.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE ISIS_SYSTEMADMIN OBJECT DOKU ID TX

Procedure for System Administrators

Function module ICL_RELATION_MODIFY triggered a programmed error.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2038 - Old BP relationship not found ?

  The SAP error message ICL2038, which states "Old BP relationship not found," typically occurs in the context of Business Partner (BP) management within the SAP system, particularly when dealing with insurance or claims management scenarios. This error indicates that the system is unable to find a valid relationship for a Business Partner that is required for processing a transaction.
  
  Cause:
  
  Missing or Inactive Business Partner Relationship: The error often arises when the system is trying to reference a relationship that has either been deleted or is no longer active.
  Incorrect Configuration: There may be issues with the configuration of Business Partner relationships in the system.
  Data Migration Issues: If data has been migrated from another system, there may be inconsistencies or missing relationships in the Business Partner data.
  Transaction Context: The specific transaction or process being executed may require a relationship that is not defined in the system.
  
  
  Solution:
  
  
  Check Business Partner Relationships:
  
  Navigate to the Business Partner