How To Fix ICL2038 - Old BP relationship not found

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 038

• Message text: Old BP relationship not found

What causes this issue?

The system found no entry for a business partner relationship in an
internal table.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE ISIS_SYSTEMADMIN OBJECT DOKU ID TX

Procedure for System Administrators

Function module ICL_RELATION_MODIFY triggered a programmed error.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2038 - Old BP relationship not found ?

  The SAP error message ICL2038, which states "Old BP relationship not found," typically occurs in the context of Business Partner (BP) management within the SAP system, particularly when dealing with insurance or claims management scenarios. This error indicates that the system is unable to find a valid relationship for a Business Partner that is required for processing a transaction.
  Cause:
  
  Missing or Inactive Business Partner Relationship: The error often arises when the system is trying to reference a relationship that has either been deleted or is no longer active.
  Incorrect Configuration: There may be issues with the configuration of Business Partner relationships in the system.
  Data Migration Issues: If data has been migrated from another system, there may be inconsistencies or missing relationships in the Business Partner data.
  Transaction Context: The specific transaction or process being executed may require a relationship that is not defined in the system.
  
  Solution:
  
  
  Check Business Partner Relationships:
  
  Navigate to the Business Partner transaction (e.g., BP) and check the relationships for the relevant Business Partner. Ensure that the required relationships are defined and active.
  If the relationship is missing, you may need to create it.
  
  
  
  Review Configuration:
  
  Ensure that the configuration for Business Partner relationships is set up correctly in the system. This may involve checking the customizing settings in the SPRO transaction.
  
  
  
  Data Consistency Check:
  
  If the error occurred after a data migration, perform a consistency check on the Business Partner data to identify any discrepancies or missing relationships.
  
  
  
  Transaction Context:
  
  Review the specific transaction or process that triggered the error. Ensure that all necessary prerequisites are met and that the correct Business Partners are being referenced.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to Business Partner management and the specific error message for additional guidance.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide specific notes or patches that address the issue.
  
  
  
  Related Information:
  
  Business Partner (BP): In SAP, a Business Partner is a master data entity that can represent customers, vendors, or other entities. Relationships between Business Partners are crucial for various business processes.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), and possibly ICL (Insurance Claims Management) transactions if applicable.
  SAP Notes: Search for SAP Notes related to ICL2038 for any known issues or fixes that may be applicable to your version of SAP.
  
  By following these steps, you should be able to identify and resolve the cause of the ICL2038 error in your SAP system.