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Message type: E = Error
Message class: ICL2 - FS-CM: Claims Management
Message number: 036
Message text: Program error: ICL_RELATION_GET call contains errors
Function module ICL_RELATION_GET was called with errors.
This is a program error.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
INCLUDE ISIS_SYSTEMADMIN OBJECT DOKU ID TXThe program error was triggered in the above-mentioned function
module.
Error message extract from SAP system. Copyright SAP SE.
ICL2036
- Program error: ICL_RELATION_GET call contains errors ?The SAP error message ICL2036, which states "Program error: ICL_RELATION_GET call contains errors," typically occurs in the context of the SAP Insurance Contract Lifecycle (ICL) module. This error indicates that there is an issue with the function module or method call related to retrieving relationship data in the ICL.
Possible Causes:
- Data Inconsistency: There may be inconsistencies or missing data in the underlying tables that the ICL_RELATION_GET function module is trying to access.
- Configuration Issues: Incorrect configuration settings in the ICL module can lead to errors when trying to retrieve relationship data.
- Authorization Issues: The user executing the transaction may not have the necessary authorizations to access the data or execute the function.
- Programmatic Errors: There could be a bug or error in the custom code or enhancements that are calling the ICL_RELATION_GET function.
- System Bugs: There may be known bugs in the version of SAP you are using that affect the ICL module.
Solutions:
- Check Data Integrity: Verify the data in the relevant tables to ensure that all necessary records exist and are consistent. You may need to run data consistency checks or reports.
- Review Configuration: Go through the configuration settings for the ICL module to ensure everything is set up correctly. This includes checking the relationship types and their settings.
- Authorization Check: Ensure that the user has the appropriate authorizations to access the ICL data. You can check this using transaction SU53 or by consulting with your security team.
- Debugging: If you have access to the ABAP debugger, you can set breakpoints in the ICL_RELATION_GET function module to see where the error occurs and what data is being passed.
- SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error. There may be patches or updates available that resolve the issue.
- Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including transaction codes, user IDs, and any relevant logs.
Related Information:
By following these steps, you should be able to identify the root cause of the ICL2036 error and implement an appropriate solution.
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