How To Fix ICL2035 - Internal claim type &1 generation &2: Active versions overlap

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 035

• Message text: Internal claim type &1 generation &2: Active versions overlap

What causes this issue?

There are two or more active versions for
<DS:DE.ICL_CLTYPE>internal claim type</> generation &v2&,
where the validity period overlaps or is identical. This
is not permitted. This error probably occurred as a result of imports.

System Response

The system cancels processing.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Create a new active version for internal claim type &V1& generation
&v2&:
Select IMG activity
<DS:SIMG._ICL_TICL056.6BFF26453A56>
Configure Internal Claim Types</>.
Mark internal claim type &V1& and select menu path <ZK>Goto -> Details
</>.
Mark internal claim type &V1& generation &V2& and again select menu path
<ZK>Goto -> Details</>.
Change the version name of the active version
Activate the version. This new version is now the valid active version
of internal claim type &V1& generation &V2&.
The system deactivates the "old"
active versions.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL2035 - Internal claim type &1 generation &2: Active versions overlap ?

  The SAP error message ICL2035 indicates that there is an issue with the internal claim type generation where active versions of the claim overlap. This typically occurs in the context of the SAP Claims Management module, where multiple versions of a claim type are defined, and the system detects that the validity periods of these versions overlap, which is not allowed.
  Cause:
  The error is caused by the following scenarios:
  
  Overlapping Validity Periods: Two or more versions of the same internal claim type have overlapping validity periods. For example, if one version is valid from January 1, 2023, to December 31, 2023, and another version is valid from June 1, 2023, to December 31, 2023, this will trigger the error.
  Incorrect Configuration: The configuration of claim types may not have been set up correctly, leading to overlapping periods.
  Data Entry Errors: Manual entry errors during the creation or modification of claim types can lead to overlaps.
  
  Solution:
  To resolve the ICL2035 error, you can take the following steps:
  
  
  Check Active Versions:
  
  Go to the configuration of the internal claim types in SAP.
  Review the active versions of the claim type that is causing the error.
  Identify any overlapping validity periods.
  
  
  
  Adjust Validity Periods:
  
  Modify the validity periods of the claim types to ensure that they do not overlap. You may need to either extend or shorten the periods of one or more versions.
  
  
  
  Deactivate Unused Versions:
  
  If there are versions that are no longer needed, consider deactivating them to eliminate the overlap.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to Claims Management for best practices on managing claim types and their versions.
  
  
  
  Testing:
  
  After making changes, test the configuration to ensure that the error no longer occurs and that the claim types function as expected.
  
  
  
  Seek Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error.
  Transaction Codes: Familiarize yourself with transaction codes related to Claims Management, such as OICL (for internal claim types) to manage and configure claim types.
  Documentation: Review the SAP Help Portal for detailed documentation on Claims Management and internal claim types.
  
  By following these steps, you should be able to resolve the ICL2035 error and ensure that your internal claim types are configured correctly without overlapping validity periods.