How To Fix ICL2039 - There is no external number range for the claim number

ICL2039 - Overview

• Message type: E = Error

• Message class: ICL2 - FS-CM: Claims Management

• Message number: 039

• Message text: There is no external number range for the claim number

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

In customizing create an external number range for the claim number.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

ICL2039 - Details

• The SAP error message ICL2039, which states "There is no external number range for the claim number," typically occurs in the context of the SAP Claims Management module. This error indicates that the system is unable to generate a claim number because there is no defined external number range for the claim numbers in the configuration.
  
  Cause:
  
  Missing Configuration: The external number range for claim numbers has not been defined in the system.
  Incorrect Number Range Assignment: The number range may not be correctly assigned to the relevant claim type or may not be activated.
  Authorization Issues: The user may not have the necessary authorizations to access or create claim numbers.
  
  
  Solution:
  To resolve the ICL2039 error, you can follow these steps:
  
  
  Check Number Range Configuration:
  
  Go to the transaction code SNRO (Number Range Objects).
  Look for the number range object related to claims (usually something like ICL_CLAIM).
  Ensure that there is an external number range defined for the claim