How To Fix ICL909 - Benefit type &1 is not covered for claimant &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 909

• Message text: Benefit type &1 is not covered for claimant &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL909 - Benefit type &1 is not covered for claimant &2 ?

  The SAP error message ICL909 indicates that a specific benefit type is not covered for a particular claimant in the context of the SAP Claims Management module. This error typically arises when there is a mismatch between the benefit type being requested and the eligibility criteria defined for the claimant.
  Cause:
  
  Eligibility Criteria: The claimant may not meet the eligibility requirements for the specified benefit type. This could be due to various reasons such as the claimant's status, the type of claim, or the specific conditions set for that benefit type.
  Configuration Issues: There may be a configuration issue in the SAP system where the benefit type is not properly linked to the claimant's profile or the relevant insurance policy.
  Data Entry Errors: Incorrect data entry when creating or processing the claim can lead to this error. For example, the wrong benefit type may have been selected.
  Policy Changes: Changes in policy or benefit coverage that have not been updated in the system can also lead to this error.
  
  Solution:
  
  Check Eligibility: Verify the eligibility of the claimant for the specified benefit type. Review the claimant's profile and ensure that they meet all necessary criteria.
  Review Configuration: Check the configuration settings in the SAP system for the benefit type and ensure that it is correctly set up for the claimant's profile. This may involve reviewing the benefit type settings in the customizing transaction (SPRO).
  Correct Data Entry: If the error is due to incorrect data entry, correct the claim details and ensure that the appropriate benefit type is selected.
  Consult Documentation: Review any documentation related to the benefit types and claimant eligibility to ensure compliance with the latest policies.
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting the SAP Help Portal for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL01 (Create Claim), ICL02 (Change Claim), and ICL03 (Display Claim) to manage claims effectively.
  SAP Notes: Check for any SAP Notes related to ICL909 for additional insights or patches that may address known issues.
  Training and Documentation: Ensure that users involved in claims processing are adequately trained and have access to up-to-date documentation regarding benefit types and eligibility criteria.
  
  By following these steps, you should be able to identify the cause of the ICL909 error and implement the necessary solutions to resolve it.