How To Fix ICL907 - The approved amount has been changed. New value: &1, old value: &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 907

• Message text: The approved amount has been changed. New value: &1, old value: &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL907 - The approved amount has been changed. New value: &1, old value: &2 ?

  The SAP error message ICL907 indicates that there has been a change in the approved amount for a particular item or transaction. The message specifies the new approved amount (&1) and the old approved amount (&2). This error typically arises in the context of insurance claims processing or financial transactions where approved amounts are critical for processing.
  Cause:
  
  Manual Changes: The approved amount may have been manually changed by a user or an automated process, leading to a discrepancy.
  Data Synchronization Issues: If there are multiple systems or modules involved, a delay or failure in data synchronization can lead to inconsistencies in approved amounts.
  Validation Rules: The system may have validation rules that prevent processing if the approved amount has been altered after a certain point in the workflow.
  User Permissions: Users may not have the necessary permissions to approve changes, leading to conflicts in the approval process.
  
  Solution:
  
  Review Changes: Check the transaction history or logs to identify who made the changes to the approved amount and why.
  Re-approve the Amount: If the change is legitimate, ensure that the new approved amount is re-approved by the appropriate authority.
  Check Configuration: Review the configuration settings in the SAP system to ensure that they align with business processes and that there are no conflicting rules.
  User Training: Ensure that users are trained on the proper procedures for changing approved amounts to avoid unauthorized or incorrect changes.
  System Synchronization: If the issue is related to data synchronization, ensure that all systems are properly integrated and that data is updated in real-time.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may need to look at specific transaction codes related to claims processing or financial approvals.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for guidelines on managing approved amounts and handling changes in financial transactions.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error message details and any relevant transaction information.
  
  By following these steps, you should be able to address the ICL907 error effectively.