How To Fix ICL785 - ICL_ACTUAL value request: Field &1 is not filled with data

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 785

• Message text: ICL_ACTUAL value request: Field &1 is not filled with data

What causes this issue?

The system uses a value request that accesses field &V1& in structure
ICL_ACTUAL. The value request expects there to be a non-initial value
there. This is not the case at present.

System Response

The system terminates processing.

How to fix this error?

Identify the value request. Check whether the required information is
actually available. Some fields of the <AB>ICL_ACTUAL</> structure can
also be found on the dialog screens. Check whether these fields are not
initial.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL785 - ICL_ACTUAL value request: Field &1 is not filled with data ?

  The SAP error message ICL785, which states "ICL_ACTUAL value request: Field &1 is not filled with data," typically occurs in the context of the SAP Insurance Contract Management (ICM) module. This error indicates that a required field in the data structure is not populated, which prevents the system from processing the request correctly.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Data: The field indicated by &1 is expected to contain data but is empty. This could be due to incomplete data entry or a failure in data transfer processes.
  Configuration Issues: There may be configuration settings in the ICM module that are not set up correctly, leading to missing data in the required fields.
  Data Integrity Issues: There could be issues with the underlying data, such as inconsistencies or corruption that prevent the field from being populated.
  Custom Development: If there are custom developments or enhancements in the system, they might not be handling data correctly, leading to this error.
  
  Solution:
  To resolve the ICL785 error, you can take the following steps:
  
  Check Data Entry: Verify that all required fields are filled in the relevant transactions or master data records. Ensure that the field indicated by &1 is populated.
  Review Configuration: Check the configuration settings in the ICM module to ensure that all necessary settings are correctly defined. This includes checking the settings for the specific insurance products or contracts involved.
  Data Consistency Check: Run data consistency checks to identify any issues with the data. Use transaction codes like SE11 or SE16 to inspect the relevant database tables and ensure that the data is complete and consistent.
  Debugging: If you have access to development tools, you can debug the program or function module that is generating the error to identify why the field is not being populated.
  Consult Documentation: Review SAP documentation or notes related to the ICM module for any known issues or additional troubleshooting steps.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant context.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICLM (Insurance Contract Management) and ICLD (Insurance Contract Data) for managing insurance contracts.
  SAP Notes: Search for SAP Notes related to ICL785 or the ICM module for any patches or updates that may address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the cause of the ICL785 error in your SAP system.