How To Fix ICL784 - System unable to execute event &1 rule &2 value request &3

ICL784 - Overview

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 784

• Message text: System unable to execute event &1 rule &2 value request &3

What causes this issue?

A non-specified error has occurred in the value request &V2& of the &V2&
rule at event &V1&.

System Response

The system cannot calculate the rule correctly and has cancelled the
process.

How to fix this error?

Check the value request &V3&. It might be a value request that gets the
required values with the help of a function module. There might have
been an error in calling this function module, or in the process flow of
the function module.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL784 - System unable to execute event &1 rule &2 value request &3 ?

  The SAP error message ICL784 indicates that the system is unable to execute a specific event rule for a value request. This error typically occurs in the context of the SAP Insurance module, particularly in the area of claims management or insurance processing.
  
  Cause:
  The error can be caused by several factors, including:
  
  
  
  Configuration Issues: The event rule may not be properly configured in the system. This could be due to missing or incorrect settings in the event management configuration.
  
  
  Data Issues: The data associated with the event or rule may be incomplete or incorrect. This could include missing values or incorrect data types.
  
  
  Authorization Issues: The user executing the event may not have the necessary authorizations to perform the action.
  
  
  System Errors: There may be underlying system issues, such as database connectivity problems or system performance issues.
  
  
  Custom Code: If there are custom enhancements or modifications in the system, they may be causing conflicts or errors