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Message type: E = Error
Message class: ICL - FS-CM: Claims Management
Message number: 787
Message text: This workflow is already executed with the action
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ICL787
- This workflow is already executed with the action ?The SAP error message ICL787 indicates that a workflow has already been executed with a specific action, meaning that the system is preventing the same action from being performed again for that workflow instance. This is a common scenario in SAP workflows where certain actions are designed to be executed only once to maintain data integrity and prevent duplicate processing.
Cause:
- Duplicate Action Attempt: The most common cause of this error is that the user or system is trying to execute an action that has already been processed for the workflow instance.
- Workflow Configuration: The workflow may be configured in such a way that certain actions are restricted to a single execution.
- System State: The workflow might be in a state that does not allow for the action to be executed again.
Solution:
- Check Workflow Status: Review the status of the workflow instance to confirm whether the action has indeed been executed. You can do this by navigating to the workflow log or using transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Overview).
- Review Workflow Definition: If you have access, check the workflow definition in the SAP Business Workflow (transaction SWDD) to understand the flow and the actions that can be executed.
- Consult with Workflow Administrator: If you are not able to resolve the issue, it may be necessary to consult with a workflow administrator or a technical consultant who can analyze the workflow configuration and logs.
- Reprocess or Reset: If the action needs to be re-executed, you may need to reset the workflow or create a new instance, depending on the business process and system configuration.
- Error Handling: Implement error handling in the workflow to manage such scenarios more gracefully in the future.
Related Information:
By following these steps, you should be able to identify the cause of the ICL787 error and take appropriate action to resolve it.
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