How To Fix ICL753 - Object type &1 is not supported by the contract interface

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 753

• Message text: Object type &1 is not supported by the contract interface

What causes this issue?

The policy management system has transferred one or multiple insured
objects with <DS:DE.ICL_IOBTYPE>object type</> &v1&. However, this
object type is not supported by the contract interface.

System Response

Insured objects with object type &v1& are not imported.

How to fix this error?

The contract interface should only be used to transfer permitted object
types (object types permitted by SAP). If you need to transfer
additional object types, contact SAP.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL753 - Object type &1 is not supported by the contract interface ?

  The SAP error message ICL753 indicates that the object type specified in the contract interface is not supported. This typically occurs in the context of SAP's Insurance Contract Management (ICM) module, where certain object types may not be valid for the operations being performed.
  Cause:
  
  Unsupported Object Type: The object type you are trying to use in the contract interface is not recognized or supported by the system. This could be due to a configuration issue or an attempt to use an object type that is not applicable for the specific contract or transaction.
  Configuration Issues: The system may not be properly configured to handle the specified object type. This could be due to missing settings in the customizing or master data.
  Incorrect Data Entry: There may be a mistake in the data entry where an incorrect object type is being referenced.
  
  Solution:
  
  Check Object Type: Verify the object type you are using in the contract interface. Ensure that it is a valid and supported object type for the operation you are trying to perform.
  Review Configuration: Check the configuration settings in the SAP system related to the contract interface. Ensure that all necessary object types are properly defined and supported.
  Consult Documentation: Refer to the SAP documentation or help resources for the specific version of SAP you are using to understand which object types are supported in the contract interface.
  Data Validation: Ensure that the data being entered is correct and matches the expected formats and types defined in the system.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or version.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to contract management and object types.
  Customizing Settings: Navigate to the customizing settings in SAP (SPRO) to review the configuration for contract management and object types.
  SAP Notes: Search for relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the ICL753 error and implement a solution to resolve it.