How To Fix ICL752 - Participant role &1 is not supported by the contract interface

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 752

• Message text: Participant role &1 is not supported by the contract interface

What causes this issue?

The policy management system has transferred one or multiple
participants in participant role &v1& but this participant role is not
supported by the contract interface.

System Response

Participants in participant role &v1& are not imported.

How to fix this error?

The contract interface should only be used to transfer permitted
participant roles (roles permitted by SAP). If you need to transfer
additional participant roles, contact SAP.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL752 - Participant role &1 is not supported by the contract interface ?

  The SAP error message ICL752 indicates that a specific participant role is not supported by the contract interface in the context of the Insurance Contract Management (ICM) module. This error typically arises when there is an attempt to process a contract or transaction that involves a participant role that is not defined or recognized by the system.
  Cause:
  
  Unsupported Role: The participant role being referenced in the transaction is not configured in the contract interface.
  Configuration Issues: There may be a misconfiguration in the contract interface settings or the participant roles defined in the system.
  Data Entry Errors: Incorrect data entry or selection of participant roles during contract creation or modification.
  Version Mismatch: The version of the contract interface being used may not support the specific participant role.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for the contract interface in the SAP system.
  Ensure that the participant role in question is defined and supported by the contract interface.
  
  
  
  Review Participant Roles:
  
  Go to the relevant customizing transaction (e.g., SPRO) and check the settings for participant roles under the Insurance Contract Management section.
  Verify that the role is correctly set up and associated with the appropriate contract types.
  
  
  
  Data Validation:
  
  Review the data being entered for the contract or transaction. Ensure that the participant roles selected are valid and supported.
  If necessary, correct any data entry errors.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for the specific version of the ICM module you are using to understand the supported participant roles.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and data, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or version.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), ICL1 (Create Contract), and ICL2 (Change Contract) to navigate through the system effectively.
  SAP Notes: Check for any SAP Notes related to the ICL752 error message that may provide additional context or solutions.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the ICL752 error and implement the necessary solutions to resolve it.