How To Fix ICL741 - Policy number may not be changed. Salvage is still open

ICL741 - Overview

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 741

• Message text: Policy number may not be changed. Salvage is still open

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL741 - Policy number may not be changed. Salvage is still open ?

  The SAP error message ICL741 indicates that a policy number cannot be changed because there is an open salvage process associated with it. This typically occurs in the context of insurance claims processing, where salvage refers to the recovery of costs or assets after a loss has occurred.
  
  Cause:
  The primary cause of this error is that the policy in question has an active salvage operation. In insurance terms, salvage refers to the process of recovering value from damaged property or assets. If there are ongoing salvage activities, the system restricts changes to the policy number to maintain data integrity and ensure that all related transactions are accurately tracked.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Salvage Status: Verify if there are any open salvage processes associated with the policy number. You can do this by reviewing the salvage records in the SAP system.
  
  
  Close Salvage Process: If there are open salvage