How To Fix ICL743 - There are no values on the make for object category &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 743

• Message text: There are no values on the make for object category &1

What causes this issue?

No values on the make (manufacturer) have been defined in Customizing
for this category of insurance object &V1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL743 - There are no values on the make for object category &1 ?

  The SAP error message ICL743 indicates that there are no values available for the specified object category in the context of the Insurance Claims Management (ICM) module. This error typically arises when the system is trying to process or display information related to a specific object category, but it cannot find any associated values.
  Cause:
  
  Missing Configuration: The object category may not be properly configured in the system, leading to a lack of associated values.
  Data Entry Issues: There may be no data entered for the specified object category in the relevant tables.
  Authorization Issues: The user may not have the necessary authorizations to view the data for the specified object category.
  Incorrect Object Category: The object category specified in the transaction may be incorrect or not applicable in the current context.
  
  Solution:
  
  Check Configuration: Verify that the object category is correctly configured in the system. This may involve checking the customizing settings in the SAP system for the Insurance module.
  Data Verification: Ensure that there are entries in the relevant tables for the specified object category. You may need to enter or update data if it is missing.
  User Authorizations: Check the user’s authorization profile to ensure they have the necessary permissions to access the data for the specified object category.
  Correct Object Category: Double-check the object category being used in the transaction. Make sure it is valid and applicable for the current operation.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the object category in question.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may need to use specific transaction codes to access configuration settings or data related to the object category.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts who can provide more tailored assistance based on your system configuration and business processes.
  
  By following these steps, you should be able to identify the root cause of the ICL743 error and implement a suitable solution.