How To Fix ICL740 - Policy number may not be changed. Subrogation is still open

ICL740 - Overview

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 740

• Message text: Policy number may not be changed. Subrogation is still open

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL740 - Policy number may not be changed. Subrogation is still open ?

  The SAP error message "ICL740 Policy number may not be changed. Subrogation is still open" typically occurs in the context of insurance claims processing within the SAP system, particularly in the Insurance Claims Management module. This error indicates that there is an attempt to change the policy number associated with a claim, but the system has detected that there is an open subrogation process related to that claim.
  
  Cause:
  
  
  Open Subrogation: The primary cause of this error is that there is an active subrogation process linked to the claim. Subrogation refers to the right of an insurer to pursue a third party that caused an insurance loss to the insured. If there are open subrogation activities, the policy number cannot be changed because it may affect the integrity of the claims process and the associated financial transactions.
  
  
  Data Integrity: Changing the policy number while subrogation is open could lead to inconsistencies in the