How To Fix ICL739 - Subobject &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 739

• Message text: Subobject &1 does not exist

What causes this issue?

You tried to navigate to subobject &V1& (subclaim &V2&
, node category &V3&, ID &V4&), but this subobject does not exist.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL739 - Subobject &1 does not exist ?

  The SAP error message ICL739, which states "Subobject &1 does not exist," typically occurs in the context of the SAP Insurance Contract Management (ICM) module. This error indicates that the system is unable to find a specific subobject that is referenced in a transaction or process.
  Cause:
  
  Non-Existent Subobject: The subobject you are trying to access or manipulate does not exist in the database. This could be due to a typo in the subobject ID or because it has not been created yet.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables.
  Configuration Issues: The system may not be properly configured to recognize the subobject, especially if it is a custom or newly created subobject.
  Authorization Issues: The user may not have the necessary authorizations to access the subobject.
  
  Solution:
  
  Check Subobject ID: Verify that the subobject ID you are using is correct. Look for any typographical errors.
  Create Subobject: If the subobject does not exist, you may need to create it in the system. This typically involves using the appropriate transaction codes or configuration settings in SAP.
  Data Consistency Check: Run consistency checks or reports to identify any missing or inconsistent data related to the subobject.
  Review Configuration: Ensure that the configuration settings for the subobject are correctly set up in the system. This may involve checking the customizing settings in the IMG (Implementation Guide).
  Authorization Check: Ensure that the user has the necessary authorizations to access the subobject. You may need to consult with your SAP security team to verify this.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the subobject in question.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing subobjects, such as ICL01 for creating insurance contracts or ICL02 for changing them.
  SAP Notes: Check SAP Notes for any known issues or patches related to the ICL739 error. SAP Notes can provide additional context or solutions.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the ICL739 error in your SAP system.