How To Fix ICL680 - No authorization for claim category &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 680

• Message text: No authorization for claim category &1 &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL680 - No authorization for claim category &1 &2 ?

  The SAP error message ICL680 "No authorization for claim category &1 &2" typically occurs in the context of the SAP Claims Management module. This error indicates that the user does not have the necessary authorizations to access or process a specific claim category.
  Cause:
  
  Missing Authorizations: The user role assigned to the individual does not include the necessary authorizations for the specified claim category.
  Incorrect Configuration: The claim category may not be properly configured in the authorization objects.
  User Role Issues: The user may not be assigned to the correct role that includes the required permissions for the claim category.
  
  Solution:
  
  
  Check User Roles:
  
  Verify the roles assigned to the user experiencing the error. This can be done using transaction code SU01 (User Maintenance).
  Ensure that the user has the appropriate roles that include access to the claim category in question.
  
  
  
  Review Authorization Objects:
  
  Use transaction code SU53 immediately after the error occurs to check the authorization check that failed. This will provide insight into which specific authorization object is missing.
  Common authorization objects related to claims management include ICL_CLAIM and ICL_CLAIM_CAT.
  
  
  
  Modify Roles:
  
  If the necessary authorizations are missing, you may need to modify the user’s roles using transaction code PFCG (Role Maintenance).
  Add the required authorization objects and values to the role.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, consult with your SAP security team or administrator to request the required access.
  
  
  
  Testing:
  
  After making changes, have the user log out and log back in to ensure that the new authorizations take effect.
  Test the functionality again to confirm that the error has been resolved.
  
  
  
  Related Information:
  
  Authorization Concept in SAP: Understanding how authorizations work in SAP is crucial. Authorizations are managed through roles and profiles, which define what actions a user can perform within the system.
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Display Authorization Check
  
  
  Documentation: Refer to SAP Help documentation for Claims Management and authorization concepts for more detailed information on managing claims and user access.
  
  If the issue persists after following these steps, further investigation may be required, potentially involving SAP support or consulting services.