How To Fix ICL681 - No authorization for subclaim category &1 with activity &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 681

• Message text: No authorization for subclaim category &1 with activity &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL681 - No authorization for subclaim category &1 with activity &2 ?

  The SAP error message ICL681 indicates that a user does not have the necessary authorization to perform a specific action related to a subclaim category in the SAP system. This error typically arises in the context of the SAP Claims Management module, where users are trying to access or process claims that fall under a specific subclaim category.
  Cause:
  The error is caused by a lack of authorization for the specified subclaim category and activity. This can happen due to several reasons:
  
  Missing Authorization Roles: The user may not have been assigned the appropriate roles that grant access to the subclaim category.
  Authorization Object Restrictions: The authorization objects related to claims management may not include the necessary permissions for the subclaim category in question.
  Configuration Issues: There may be configuration settings in the SAP system that restrict access to certain subclaim categories based on user roles.
  
  Solution:
  To resolve the ICL681 error, you can take the following steps:
  
  
  Check User Roles:
  
  Verify the roles assigned to the user encountering the error. Ensure that the user has the necessary roles that include access to the relevant subclaim category.
  
  
  
  Review Authorization Objects:
  
  Check the authorization objects related to claims management (e.g., ICL_CLAIM, ICL_SUBCLAIM) to ensure that the user has the required authorizations for the specific subclaim category and activity.
  
  
  
  Adjust Authorizations:
  
  If the user lacks the necessary authorizations, you may need to work with your SAP security team to adjust the user's roles or create new roles that include the required permissions.
  
  
  
  Test Changes:
  
  After making changes to the user roles or authorizations, have the user log out and log back in to test if the issue is resolved.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or your organization's internal guidelines for managing user authorizations in the Claims Management module.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking roles and authorizations, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects in SAP that pertain to claims management, as these will be crucial in diagnosing and resolving authorization issues.
  Transaction Codes: Use transaction codes like SU01 (User Maintenance) to check user roles and authorizations, and PFCG (Role Maintenance) to manage roles.
  SAP Notes: Check for any SAP Notes related to ICL681 or claims management that may provide additional insights or solutions.
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the ICL681 error in SAP.