How To Fix ICL670 - Customizing error: No evaluation system defined for object type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL - FS-CM: Claims Management

• Message number: 670

• Message text: Customizing error: No evaluation system defined for object type &1

What causes this issue?

The system tried to read the evaluation system for the
<DS:DE.ICL_ITEMTYPE>object type</> that you entered. No such data was
found in the Customizing settings.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE ISIS_NA_SYSADMIN OBJECT DOKU ID TX

Procedure for System Administrators

INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL670 - Customizing error: No evaluation system defined for object type &1 ?

  The SAP error message ICL670, which states "Customizing error: No evaluation system defined for object type &1," typically occurs in the context of the SAP Claims Management module. This error indicates that the system is unable to find a defined evaluation system for a specific object type, which is necessary for processing claims or evaluations.
  Cause:
  The primary cause of this error is that the evaluation system has not been configured for the specified object type in the system. This can happen due to:
  
  Missing Configuration: The evaluation system for the object type has not been set up in the customizing settings.
  Incorrect Object Type: The object type being referenced may not be valid or may not have an associated evaluation system.
  Transport Issues: If the configuration was transported from another system, it may not have been properly imported or may be incomplete.
  
  Solution:
  To resolve the ICL670 error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) by using transaction code SPRO.
  Navigate to the relevant section for Claims Management, typically found under:
  Claims Management -> Basic Settings -> Evaluation System
  
  Ensure that an evaluation system is defined for the object type in question. If it is missing, you will need to create or configure it.
  
  
  
  Define Evaluation System:
  
  If the evaluation system is not defined, you can create a new entry by specifying the object type and linking it to the appropriate evaluation system.
  
  
  
  Verify Object Type:
  
  Ensure that the object type you are working with is correct and that it is supposed to have an evaluation system associated with it.
  
  
  
  Transport Requests:
  
  If the configuration was recently transported, check the transport logs for any errors or issues. Ensure that all necessary customizing settings have been transported correctly.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to Claims Management and evaluation systems for any additional guidance or specific configurations that may be required.
  
  
  
  Testing:
  
  After making the necessary changes, test the functionality again to ensure that the error has been resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL01 (Create Claim), ICL02 (Change Claim), and ICL03 (Display Claim) to test the claims process.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and modify the evaluation system settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further assistance.